Quality 1st Basement Systems of New York City Reviews and Ratings

Check out reviews and comments from our past customers.

Juan and his crew are the best. Neat and efficient. Job came out great. He's coming back to do additional work. Very professional.
Staten Island, NY 10314

we were extremely happy with the service, product and have had heavy rains since the installation & NO WATER!!!

many thank!

Staten Island, NY 10307
by Arelis

I just had a French Drain installed in my basement by Wilver Cardoza and his crew and what an amazing job they did. Wilver and his crew were so professional with each and every detail that went into the installation and the process. I am so excited and pleased with the system and will be recommending this company to all my family, friends and coworkers. Thank you very much Quality 1st Basement for such an amazing job.

Staten Island, NY 10307

Great presentations!

Staten Island, NY 10309
We began by calling the office and had an engineer come out to see the problem. Jeff Nero was here for hours going over all my concerns and questions. He was very informative to make sense of the complicated issue. They quickly gave me a quote and I scheduled the installation. Jesus and his crew showed up on time and finished well within the time said. I feel great that i went ahead and used this company. I would recommend them to anyone looking for the right solution the first time.
Staten Island, NY 10309

Installation and clean up crew was amazing. Great job at a great price. Thank you!

Staten Island, NY 10312

Nick Biris was an excellent system design specialist and Juan Garcia and his crew were amazing workers! Very professional.

Staten Island, NY 10312

I am very pleased with the installation!

Staten Island, NY 10312

great work, fast, neat, on time, pleasent employees very satisfied and will recomend

Staten Island, NY 10312
by Margaret

Juan Garcia and his crew waterproofed a basement for me. They worked all day non-stop and completed the job quicker than I anticipated. The basement was left very clean. You would never know jackhammers breaking up concrete to do the job were ever there. Whatever questions I had were answered to my satisfaction. Juan is an excellent representative of Quality 1st and I would highly recommend the company based on Juan Garcia and his work crew.

Staten Island, NY 10308

I wish I had some more stuff for you guys to do. It was really a breath of fresh air. All too often, the contractors you deal with leave you scars. Its rare that I come across a company like yours. I will recommend you to anyone I know!!!!

Staten Island, NY 10314

A great company to work with. Thank you!

Staten Island, NY 10314

Thank you for our beautiful basement. I no longer have to worry about water in my basement. You're the best QUALITY 1st!!!!

Staten Island, NY 10314

It was just great - Thank you so much!

Staten Island, NY 10314
Victor Leon did an excellent job. Extremely neat. The crew was great too.
Staten Island, NY 10314
by Juan

I searched for a long time for a company to waterproof my basement. I met with five different companies and finally decided on quality 1st. If it was only because they offer the best system at the best price for the needs of my home I would not be writing this review. Of all the companies I met with quality 1st drew up the best design plans. When I decided to alter the design plan to accommodate the changing designs of the basement they easily and expertly complied. The work was performed in one day and if it wasn't for the fresh coat of concrete at perimeter of the basement you would have never known they were there. There was a small issue that I had where they didn't put enough concrete at the base of the stairs. I called Juan(the foreman on the job) and he came out the next day(Sunday) to correct the problem. I cannot say enough good things about my experience with this company. I would not hesitate to hire them again.

Staten Island, NY
by Kunal

This year, hurricane Sandy left my family and me with a lot of mess to clean up. Before Sandy, I had a fully finished basement, but the hurricane left nothing but the four walls and wooden frame. This was the moment in which I had to make a decision of what to do next. I was afraid that I now had to deal with contractors and had to go through all the nine-yards. However, I made the right decision by calling Quality1stBasement. Nick Biris, my salesman, was very respectful and compassionate towards me and my situation. His knowledge regarding possible products and plans for renovation was remarkable. I had a detailed discussion with Nick on what I could do in my basement; at no point did he try to sell me anything, but instead focused on my predicament. He made his recommendations, but the end decision was mine. He went through the entire process with me, educating me on weak areas in the basement that allowed water in. After our discussion, the proposal he came up with included the items which would help the most at a fair price. He was not at all like other salesmen who try to oversell. Quality1stBasement's Installation crew, led by Juan Garcia, were hardworking people who did an impeccable job. They were on time every day and were very careful and neat with all their work. Even though there was a lot of concrete breaking, they put plastic up, covered items and moved things out of the basement before starting; they did not rush their work, and were very considerate in making sure other parts of the house did not get dust. They worked in a very professional manner, and cleaned up all the leftover mess before thy left. The workmanship of the whole crew was remarkable; it was evident that they took pride and care in their work. It was great experience with Quality1stbasement, and the finished product shows the dedication and care of their hardworking crew. Now, I hope the product itself delivers what it supposed to.

Staten Island, NY
by Simon

Crew: Wilver Cardoza: Crew were excellent. Very efficient and professional. Left everything tidy. The whole process from start to finish has been great, from the original quote to teh completion of work. The original quote was a quote not an estimate i.e. the assessment of work was thorough and teh price account for any likely issues, there was no hard sell and everything happened as agreed and planned!

Staten Island, NY
by Raquel

We had a sump pump installed on January 31, 2013. As they had to jackhammer the concrete floor in my boiler room, I was very concerned about the mess I would come home to. Well, I did some very unnecessary worrying. My house was just as clean as I left it that morning. Unless you saw the fabulous new sump pump, you would never have known I had work done. Awesome job from start to finish. Juan Garcia was our serviceman and he did an outstanding job. I was so impressed with the crew's professionalism, work ethic and concern for my personal belongings.

Instead of dreading the next rain storm, I am actually looking forward to it so I can see my new pump in action.

Thank you Quality 1st Basement. It was a pleasure doing business with you.

Staten Island, NY

The work crew was punctual, very hard working and meticulous.

Staten Island, NY 10306
Quality 1st Basement Systems of New York City Average: 4.9 out of 5
Total Reviews: 128

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