Testimonials for Quality 1st Basement Systems of New York City

James S. from Staten Island, NY had an ongoing water intrusion problem in his home's basement. He knew he had to have it fixed so he called Tom Roman's Quality 1st Basement Systems to take care of it. he is very pleased with the entire experience and with the results. "The work was done quickly and clean, and the guys were friendly and got done in a quick fashion. It is affordable and reliable."
James S. of Staten Island, NY
Had quite a bit of water...the work was done quickly and clean, the guys were friendly. It was affordable and reliable!
James S. of Staten Island, NY
Mrs. Barbara N. has a large family. With kids coming and going all the time, she really needed some extra living space to accommodate them.Before she called Tom Roman’s Quality 1st Basement Systems her home’s basement was not suitable to be used as additional living space, due to unpleasant, musty smells. Through the use of 100% waterproof and mold resistant basement finishing products, Quality 1st Basement Systems turned the once foul-smelling basement into beautiful, dry and healthy living quarters that Mrs. N and her family will enjoy for many years to come.  The basement wall panels and basement flooring used in this project will not get ruined if the basement ever floods. The waterproofing system installed in the basement by Quality1st Basement Systems will reduce the odds of a basement flood to statistical insignificance! Mrs. N.’s new basement was put to test during heavy storms and remained dry and healthy. Mrs. N is happy and so proud of her new finished basement; she has been inviting neighbors down for a tour of her new living space.
Barbara N. of Staten Island, NY
Overall I am very satisfied with the work completed by Quality 1st in my basement. My inspector Nick was great. I had been thinking about having the problem looked after for over a year and never got around to it, until I noticed more water seepage thru the basement walls during heavy rains. I initially heard about Quality 1st on Angie's List and was very pleased with my initial call to the company. The office staff was polite and answered all of my questions. My inspector Nick was great, he took the time to listen to all of my basement issues and provided us with a concrete solution. Juan Garcia and his team were great, they installed and finished my entire waterproofing job in just one day.
Thomas P. of Staten Island, NY
Inspector Nick Biris was great. He understood our problem and gave us permanent ways to resolve it. Juan Garcia and his team were marvelous. 
Tomas P. of Staten Island, NY
Office was very polite and the crew did a really good job.
Bill S. of Staten Island, NY
The crew was very professional and they left my basement super clean. 
Joseph C. of Staten Island, NY
John was very pleasant and full of info. I am widowed and my husband took care of all the house's needs. John made me feel confident in my decision to do the work by your company.
Lori E. of Staten Island, NY
I am very satisified with the completed job. The office staff was trustworthy and the salesman was professional. Quality 1st stands behind their work.
Liana S. of Staten Island, NY
Quality service and very nice staff.
Joanne D. of Staten Island, NY
Inspector was very informative and helpful. The crew was very knowledgeable about their job.
Sara G. of Staten island, NY
Quality 1st was the only company who recommended to lift the concrete slabs instead of tearing them up. I have perfectly good sidewalk slabs. 
George P. of Staten Island, NY
They stay behind their work and are very professional. 
Mrs. S. of Staten Island, NY
I was originally referred to Quality 1st Basement Systems through a friend who had a drain system installed in the past. The problem that I was facing was that I had been having water seepage through my basement, which was creating a lot of moisture, and gave my basement a horrid smell. I was happy with how easy it was to make an appointment, and I was very impressed with my saleswomen Jessica. Jessica was very informative, and was able to tell me everything I needed to know about my basement. Through her help I was able to select an excellent dehumidifier that would solve my problem. The installation and the cleanup went very smoothly, and i was very excited to see the finished product. Now I cannot believe its the same basement. The smell is gone, and even my heating contractor is impressed. I am so happy that my friend recommended Quality 1st to me, and i will be sure to the do the same to anyone I know that has basement problems.
Carol R. of Staten Island , NY
My wife and I knew that we needed to get work on our basement as soon as we moved into our house. We had an unfinished basement, and while we did have a french drain systems, the basement was still wet and damp all of the time. After doing online research of companies in the area, we knew that Quality 1st Basement Systems was the clear choice. When I first contacted the office, the staff was very polite, and always took the time to talk. When the salesman came out he was informative, polite, and knowledgeable. While I did get quotes from other companies, the reputation, warranty and professionalism of the staff won me over. Finally once it came time for the installation day, I was so happy with how clean everything was at the end of the day. I am very satisfied with the decision to go with Quality 1st Basement Systems, and I would definitely recommend them to anyone who is thinking of getting work done.
Joseph C. of Staten Island, NY
I first knew that I needed to get work done to my house when the two old vertical cracks in my concrete started to leak water. After being recommended by ServPro, I decided to give Quality 1st Basement Systems a call. I was very impressed with my first experience with the office staff, and how easy it was to set up an appointment. When my salesman came out, I thought that he gave an excellent presentation, and knew how to fix my problem. On the day of installation, I was very comfortable with Victor and his crew. They were very hard working and considerate, and they made sure I was happy with the work during the whole process. I am very satisfied with the end product, and I would definitely choose Quality 1st Basement Systems again if I need more work done in the future.
Donna B. of Staten Island, NY
John was knowledgeable, professional, courteous. The work crew worked diligently and professionally. You were the only company who responded to my request to lift the concrete slabs. Everyone else just wanted to tear up my sidewalk instead of fixing a perfectly good side walk slab. I am very happy and will recommend you when i can.
George P. of Staten Island, NY
Testimonial Photo by Joan P.
I have had a leaky basement for many years and my son told me to call Quality 1st Basement Systems. My salesman was very professional! The installation team was prompt, polite, and also very efficient.
Joan P. of Staten Island, NY
Total testimonials : 70

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