Serving NYC, Bronx, New York City, Brooklyn
My only criticism would be the fact that a third party plumber is needed. Since the system is nothing without plumbing, I really believe that you should have a plumber on staff to do this work. The plumbing cost are prohibitive, and any problems with the plumbing unfairly reflects negatively on your business. I was so happy with everyone on your staff but the plumber that was recommended by your sales person, not so much.
Overall the experience was very good and highly professional.
My phone calls were either answered or responded to promptly - the salesperson was responsive and well informed, fantastic documentation was provided to describe the service and products, communication was very easy - the crew showed up on the scheduled date and the install went very well. Cleanup was particularly impressive. Overall, a very positive experience - I'd highly recommend.
Rick could not have been more friendly, more helpful, or more informative.
Nick Biris and Jesus Alvarez were impeccable!
We saw your Basementy ad in Jewish Image magazine.
5-Stars across the board!
I'd rate you all 5's but I'm anxiously waiting to see if the sump pump I installed will keep my basement dry during the next thunderstorm. I'll have to wait till the summer. I hope it will. J. Dadin
Rich was excellent; very knowledgeable, professional, courteous and efficient
The entire team from the first visit to the installation was excellent.