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The information below is provided as an example and is not the actual written warranty.
It is important to understand the warranty and especially to note that this is not a guarantee of a dry basement. Any contractor that makes this claim is being dishonest -- if this point is not clear, you can call the office or speak with your System Design Specialist about it. We warrant our basement waterproofing products and their installation.
The warranty for a Basement Systems' WaterGuard® or DryTrak® Basement Waterproofing system states that if water from the walls or floor wall joint passes through the perimeter water control system and onto the basement floor, Quality 1st Basements will provide the additional labor and materials to fix the leak at no additional charge to the homeowner. This warranty applies to only the areas where the system is installed (it's one of the reasons why we always recommend a full perimeter system). The warranty is in effect for the lifetime of the structure from the date of installation.
The warranty may be transferred to future home owners provided Quality 1st Basement Systems is notified within 30 days of the real estate transfer.
In addition, pump or power failure is possible, therefore this warranty is not a guarantee of a dry basement, as the scope of this work can not guarantee a dry basement in all circumstances. Your System Design Specialist will make recommendations that will help to statistically lower your chances of ever having water in your basement again. Listen to the recommendations and base your purchasing decisions on your tolerance of ever having a wet basement again. Products like the TripleSafe sump pump system are specifically designed to help lower chances that a pump or power failure will cause future flooding.
Some products have their own manufacturer's warranties, which your System Design Specialist can explain to you. There is more to the warranty that you will get at the time of your Free Estimate and Inspection.
Our products and services are available in areas surrounding the following neighborhoods: East & West Village, Greenwich Village, Harlem, Lower & Upper East Side, Hamilton Heights, Upper West Side, Chelsea, Gramercy Park, Morningside Heights, Murray Hill, NoHo, Hell's Kitchen, Midtown, SoHo, TriBeCa, and Washington Heights in Manhattan, and DUMBO, Brooklyn Heights, Cobble Hill, Williamsburg, Clinton Hill, Carroll Gardens, Park Slope, Red Hook, Forte Green, Boerum Hill, Greenpoint, Kennsington, Prospect Heights, and Windsor Terrace in Brooklyn. We also provide services throughout the Bronx, Staten Island, and Astoria & LIC in Queens.