Customer Reviews
About Me
  • By Vin S.
    Staten Island, NY

    Customer Review

    By Vin S.
    Staten Island, NY

  • By Jose D.
    Greenpoint, Brooklyn, NY

    "I'd rate you all 5's but I'm anxiously waiting to see if the sump pump I installed will keep my basement dry during the next..."

    Customer Review

    By Jose D.
    Greenpoint, Brooklyn, NY

    I'd rate you all 5's but I'm anxiously waiting to see if the sump pump I installed will keep my basement dry during the next thunderstorm. I'll have to wait till the summer. I hope it will. J. Dadin

Jeff Nero from Quality 1st Basements

Title: System Design Specialist

Hometown: Freehold, NJ

Jeff Nero from Quality 1st Basements

Jeff has a great understanding of the importance of a dry basement having extensive training and experience in the industry. He brings a focused, intelligent approach to each job with which he is involved and is a true professional.

After thorough training, Jeff began with the company as an Installation Technician and was quickly promoted to Serviceman, then System Design Specialist. He has excellent troubleshooting abilities and has consulted with hundreds of homeowners, designing effective solutions for every one of them. Jeff has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional" through the Basement Systems International Waterproofing Contractor Network. He is a trusted and valued member of the Quality 1st Basement Systems team and upholds the standards of the company.

Quality 1st Basement Systems is the exclusive regional dealer for the Basement Systems International Waterproofing Contractor Network – a group of over 300 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training
and support through the international company.

Jeff enjoys meeting with homeowners and helping them solve their basement/ crawlspace water problems, enabling them to get more out of their homes. He spends his free time cooking new recipes, traveling, fishing and watching all sports.

Testimonials
from customers I've helped!
  • "I have had a leaky basement for many years and my son told me to call Quality 1st Basement Systems. My..." Read Full Testimonial

    Joan P. of Staten Island, NY

    Customer Testimonial

              I have had a leaky basement for many years and my son told me to call Quality 1st Basement Systems. My salesman was very professional! The installation team was prompt, polite, and also very efficient.
    Joan P.
    Staten Island, NY
  • "Customer service representative was very efficient." Read Full Testimonial

    Joan P. of Staten Island, NY

    Customer Testimonial

              Customer service representative was very efficient and crew was very prompt and polite.
    Joan P.
    Staten Island, NY
  • "The office staff was courteous and helpful and my salesman Jeff Nero really knew his stuff." Read Full Testimonial

    Juan A. of Staten Island, NY

    Customer Testimonial

              The office staff was courteous and helpful and my salesman really knew his stuff. He was well presented. The clean up was impressive!
    Juan A.
    Staten Island, NY
  • "Staff was courteous and helpful." Read Full Testimonial

    Juan A. of Staten Island, NY

    Customer Testimonial

              Very good workers and the cleanup was impressive.
    Juan A.
    Staten Island, NY
  • "The salesman and presentation were very helpful and exact to locate problems and how to solve them." Read Full Testimonial

    Helen P. of Woodhaven, NY

    Customer Testimonial

              We are very satisfied with the job done by Quality 1st Basement Systems. The salesman and presentation were very helpful and exact to locate problems and how to solve them. The installation team was professional, clean, and finished the job on time. We have gotten quotes from other companies, but we selected Quality 1st because of the company booklet and portfolio, and they answered our questions thoroughly.
    Helen P.
    Woodhaven, NY

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Foundation Stabilized and Reinforced in Queens, NY
    Before
    Foundation Stabilized and Reinforced in Queens, NY
    After

    Quality 1st Basement Systems fixed this bowing foundation wall with CarbonArmor wall straps. Now this Rockaway, Queens home has a stable, strong foundation.

  • Durable Waterproofing Walling in Staten Island, NY
    Before
    Durable Waterproofing Walling in Staten Island, NY
    After

    BrightWall basement wall panels will keep this Staten Island garage waterproof and mold-free. BrightWall directs water seepage to a sump pump and keeps the space dry.

  • Keeping a Staten Island, NY Basement Dry with CleanSpace
    Before
    Keeping a Staten Island, NY Basement Dry with CleanSpace
    After

    CleanSpace vapor barrier will keep moisture from coming into this Staten Island, NY basement. It will stay nice and dry.

  • Backyard Patio Raised in Staten Island, NY
    Before
    Backyard Patio Raised in Staten Island, NY
    After

    Homeowner living in Staten Island, NY had a problem with several sinking slabs in the backyard. Some of which settled so low, that their children could no longer ride their bikes or scooters on the patio. Quality 1st sent System Design Specialist, Jeff Nero, out to inspect the home and provide a permanent solution for the sinking concrete. 

    Since the concrete was only about four years old, removing and replacing it would be a waste of money, Quality 1st Basement Systems pumped PolyLevel into each sinking slab, raising them back to their desired level. PolyLevel is cost effective; it is a quick installation with a clean after look.

    The homeowner was pleased the with work done and was greatly that the installation only kept the children off their bikes for a short amount of time.

  • Super Sump Helps Waterproof Homeowner's Basement  Staten Island, NY
    Before
    Super Sump Helps Waterproof Homeowner's Basement  Staten Island, NY
    After

    A homeowner living in Staten Island had noticed that water was seeping out of the walls of their basement. This would cause an unsightly stain on the homeowner's walls in their finished basement. Luckily, the homeowner contacted Quality 1st Basements. System Design Specialist, Jeff Nero, gave an estimate of the homeowner's basement a SuperSump and Waterguard to help remove the water in the homeowner's basement. Project Manager, Juan Garcia, and his crew installed the Waterguard and SuperSump and now water never seeps out of the homeowner's wall.

  • Basement Waterproofed by Quality 1st Brooklyn, NY
    Before
    Basement Waterproofed by Quality 1st Brooklyn, NY
    After

    A Building Manager in Brooklyn had an issue where their basement would flood with water when it rained. Looking for a solution, the Building Manager contacted Quality 1st Basements. System Design Specialist, Jeff Nero, examined the basement and recommended the SuperSump waterproof the basement. The SuperSump is designed to help keep the basement dry and healthy for extended periods of time, even in times of heavy water intrusion. Project Manager, Melvin Cardoza, and his team installed the SuperSump and now the Building Manager's basement no longer floods with water.

  • New Walls Restore Brooklyn, NY Basement
    Before
    New Walls Restore Brooklyn, NY Basement
    After

    Quality 1st Basement Systems installed EverLast Basement Wall Panels in this Brooklyn, NY Basement. The EverLast Wall Panels have built in insulation and are mold and moisture resistant. This is a great product to finish your basement with and the only system with a warranty against water damage. The Q1 crew also installed new windows to prevent water leakage and cold drafts from coming through. 

  • Quality 1st Repairs Homeowner's Crawlspace Brooklyn, NJ
    Before
    Quality 1st Repairs Homeowner's Crawlspace Brooklyn, NJ
    After

    A homeowner living in Brooklyn had noticed that one section of the home seems like it dipping a little due to their crawlspace. Looking for a solution to their problem. the homeowner contacted Quality 1st Basements. Systems Design Specialist, Jeff Nero, examined the homeowner's crawlspace and recommended SmartJack to support the sagging crawlsopace. Projrct Manager, Juan Garcia, and his crew installed SmartJack helping to stabilize the crawlspace. Now the homeowner's house and crawlspace were evened out.

  • Wall Panels installed in Canarsie Basement
    Before
    Wall Panels installed in Canarsie Basement
    After

    This wet basement in Brooklyn, NYC was causing these homeowners to lose valuable space in their home. Quality 1st Basement Systems removed the wet sheetrock and replaced it with EverLast basement wall system. EverLast basement wall panels are completely waterproof and mold-resistant. This basement is now dry and healthy!

  • TripleSafe Sump Pump Protects Brooklyn, NY Basement
    Before
    TripleSafe Sump Pump Protects Brooklyn, NY Basement
    After

    To keep this Brooklyn, NY basement dry, Quality 1st Basement Systems installed a TripleSafe sump pump.

  • Brooklyn Basement is Fully Waterproofed
    Before
    Brooklyn Basement is Fully Waterproofed
    After

    A Brooklyn homeowner had moisture in their basement and found Quality 1st Basements in their internet search. System Design Specialist, Jeff Nero went to inspect the home and noticed the moisture the homeowners had reported. WaterGuard was installed in the basement by Foreman, Victor Leon and his crew. WaterGuard is installed below the floor slab out of the "mud zone" so the drain does not clog. The WaterGuard system collects water that seeps in through basement walls and drains it into the sump pump. This basement is fully waterproofed and ready to be used by the homeowners!    

  • Crawl Space Vapor Barrier Installed in Flushing, Queens
    Before
    Crawl Space Vapor Barrier Installed in Flushing, Queens
    After

    The owners of this Flushing, Queens home complained that their crawl space was sold cold that it felt like a window was wide open. The cold air was floating into the rest of the home making it uncomfortable and difficult to heat. Quality 1st Basement Systems installed SilverGlo crawl space insulation and CleanSpace crawl space encapsulation system to seal off this crawl space. The homeowners are very happy with their crawl space repair and are nice and cozy all winter!

  • Sagging Crawl Space Beams are Supported in Rosedale, NY
    Before
    Sagging Crawl Space Beams are Supported in Rosedale, NY
    After

    Homeowner in Rosedale, NY contacted Quality 1st Basement Systems when they noticed their foundation started to settle creating their floors to become uneven. System Design Specialist, Jeff Nero, noticed a few cracks and sagging beams inside the crawl space and so he recommended SmartJacks. SmarkJacks restores the sagging beam to its original position while stabilizing it to prevent future damage to the structure. These SmartJacks provided the homeowner with superior foundation support, making the structure of the foundation safe again. 

  • Encapsulated Crawl Space in Hollis Queens, NY
    Before
    Encapsulated Crawl Space in Hollis Queens, NY
    After

    Quality 1st Basement Systems encapsulated this dirt crawl space in Hollis, Queens. Now the space is waterproof and protected from rot with CleanSpace vapor barrier.

  • Pool Patio Raised with PolyLevel in Whitestone, NY
    Before
    Pool Patio Raised with PolyLevel in Whitestone, NY
    After

    Homeowner living in Whitestone, NY, was experiencing settlement with their pool patio. They contacted Quality 1st Basement Systems to discuss the options they would have instead of removing and replacing the concrete. Quality 1st pumped PolyLevel into the each concrete slab, raising it back to level. The homeowner was amazed at how fast the installation was and how neat and clean the patio looked afterwards. The PolyLevel provided the homeowner with a permanent solution and allowed them to use the pool area after the job was done. 

  • Basement Wall Panels Installed in Little Neck, NY
    Before
    Basement Wall Panels Installed in Little Neck, NY
    After

    This New York homeowner was looking for wall options to make one room in his basement more presentable. Quality 1st Basement Systems installed the BrighWall Paneling System. BrightWall panels are plastic panels that are 100% waterproof and washable. They are clean and bright making your walls look nice and neat.

  • IceGuard Prevents Frozen Discharge Line in Queens, NY
    Before
    IceGuard Prevents Frozen Discharge Line in Queens, NY
    After

    The IceGuard will prevent water from freezing in the sump pump discharge line. This Glen Oaks, Queens basement will be safe in winter!

  • Bowing Walls Repaired in Valley Cottage, NY
    Before
    Bowing Walls Repaired in Valley Cottage, NY
    After

    This basement had bowing walls with horizontal and vertical cracks which the NY homeowner knew were signs of foundation problems. They contacted Quality 1st Basement Systems to meet with a specialist who could provide a permanent solution. System Design Specialist, Jeff Nero, recommended Carbon Armor Wall Reinforcing System to stabilize the basement walls. The larger strips are fiber reinforced polymers that are ten times stronger then steel and will slowly pull the wall back to its original position. Carbon Armor is a quick installation with no impact on future basement finishing making it a great solution for this unfinished basement.     

  • Cold Crawl Space is Insulated in Staten Island, NY
    Before
    Cold Crawl Space is Insulated in Staten Island, NY
    After

    Homeowner contacted Quality 1st Basement Systems about crawl space insulation. The floors on the first level of their home were cold do to the cold draft coming from the crawl space underneath. System Design Specialist, Jeff Nero could see similar temperature from the outside and inside the crawl space. Project Manager, Juan Garcia and his crew installed TerraBlock insulation and SilverGlo to the walls and floors. SilverGlo is a heat barrier which allows the warm air to stay inside and seal off the cold draft from coming in. The homeowner was surprised to feel a big difference in the temperature of the floors within just a few days of the insulation and encapsulation of the crawl space. 

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